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Developing Quality Technical Information: A Handbook for Writers and Editors (3rd Edition) (IBM Press)
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About the Author
The authors are all long-standing and respected members of the information development community at IBM. Although the authors have served in various roles throughout their careers, information quality has always been and continues to be their primary focus. Michelle Carey is an information architect and technical editor at IBM and has taught technical communication at University of California Santa Cruz Extension. Michelle is the co-author of the book DITA Best Practices: A Roadmap for Writing, Editing, and Architecting in DITA. She is an expert on topic-based information systems, software product error messages, grammar, embedded assistance for user interfaces, and writing for international audiences. She also writes computational linguistic rules for a grammar, style, and terminology management tool. Michelle enjoys teaching, grammar, herding cats, and riding and driving anything with a lot of horsepower. Moira McFadden Lanyi is an information architect and technical editor at IBM. She has experience with topic-based writing, DITA, embedded assistance, user interface design, and visual design. She created 99% of the artwork in this book. She is a co-author of the book An Introduction to IMS. Moira enjoys visiting San Francisco with her family as often as possible, cooking fresh, healthy meals, and watching her courageous son ride his unicycle and surf. Deirdre Longo is an information architect and strategist at IBM. She has been a pioneer for embedded assistance in IBM: defining the scope of that term, developing standards for embedded assistance, and modeling how to work effectively in cross-disciplinary teams. She has taught webinars for the Society of Technical Communication (STC) and published articles on information architecture topics in STC’s Intercom. She is an avid yoga practitioner. Eric Radzinski is a technical editor and information architect for industry-leading mainframe database software at IBM. He is a co-author of The IBM Style Guide: Conventions for Writers and Editors and is well versed in topic-based writing, embedded assistance, DITA, and writing for a global audience. Eric makes his home in San Jose, California, with his wife and their three children. Shannon Rouiller is an information architect and technical editor at IBM. She has experience with quality metrics, topic-based information systems, DITA, videos, embedded assistance, and user interface design. She is a co-author of the book Designing Effective Wizards. Shannon dabbles in sports photography and likes to solve puzzles. Elizabeth Wilde is an information quality strategist at IBM, developing strategies and education for developing high-quality content. She develops Acrolinx computational linguistic rules that enforce grammar, style, and DITA tagging rules. She teaches an extension course in technical writing at the University of California Santa Cruz. Her hobbies include growing cacti and succulents and collecting tattoos.
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Product details
Series: IBM Press
Paperback: 612 pages
Publisher: IBM Press; 3 edition (July 5, 2014)
Language: English
ISBN-10: 0133118975
ISBN-13: 978-0133118971
Product Dimensions:
7 x 1.4 x 9.1 inches
Shipping Weight: 1.8 pounds (View shipping rates and policies)
Average Customer Review:
5.0 out of 5 stars
11 customer reviews
Amazon Best Sellers Rank:
#96,542 in Books (See Top 100 in Books)
I am a technical writer and editor with eight years of experience, and I regret that I did not read this book when I first started my career. When people ask me about getting started in technical documentation, I recommend this book to them. The main sections of the book provide guidelines on writing documentation that is easy to use, easy to understand, and easy to find. The book definitely follows these concepts, which helps when I reference it for developing content, editing content, or determining the best style guidelines for the documentation teams that I work with.This book has been so invaluable that I have a paperback at home, a paperback in the office, and a Kindle edition that I can reference from my mobile devices. It is full of so much useful information, I reread sections periodically to refresh myself on the guidelines in that section. Whether you are new or experienced in technical documentation, I highly recommend this book to you.
This is a great technical writing book for both new and mid-career tech writers. The information is well-organized in such a way that it can be used as a great reference book. There are many helpful diagrams and checklists in the book, and I have appreciated them immensely.
I am a neophyte technical writer, but experienced in grammar and composition. Having only read the first few chapters, I have already learned several theoretical and practical points that I have been able to apply. This is my first book on the subject, so I can't say it's the best, but I can highly recommend it. I would buy this book again.
Good guide
The one guide every technical writer must have.
Fantastic information for writing help manuals and similar technical documents.
This is a good book. Good content. Very helpful.
This was required for my Technical Writing class in college. Highly recommend.
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